We are proud to launch our new training course in Sheffield – Sales Skills for Non- Sales Staff.
Your staff are the face of the business, responsible for building your brand, often way before and many years after the sales team have done their job.
This course will be relevant to anyone in a customer facing role – telephone or face to face, maybe warehouse staff, receptionists, help desk, customer service, logistics, drivers or operational support staff.
The skills associated with sales, influencing and persuasion are vital to the smooth running of any business, for dealing with both internal and external clients and driving the correct behaviours and outcomes, this course will deliver all the skills needed by non-sales staff to ensure all of your customer interfaces are professional and seamless.
For more details – click here